NSW Compliance
Last updated: 17 April 2026
OSPIPO is a fully authorised private chauffeur service operating under New South Wales Point to Point Transport regulations. This page summarises our regulatory compliance for passenger peace of mind.
1. Business Registration
- Business name: OSPIPO
- Australian Business Number (ABN): 87 148 128 771
- Business structure: Sole trader
- Registered in: New South Wales, Australia
2. Point to Point Transport Authorisation
- Booking Service Provider number: BSP-462516
- Issuing authority: NSW Point to Point Transport Commissioner
- Service classification: Pre-booked private chauffeur (hire car) service
As an authorised Booking Service Provider, OSPIPO meets all regulatory requirements including driver fitness, vehicle safety, insurance, and customer protection standards set by the NSW Government.
3. Driver Credentials
Our sole driver, Parag, holds:
- A valid NSW Driver Authority for Point to Point services
- A full unrestricted NSW driver's licence
- Current Working with Children Check (WWCC)
- Current National Police Check
- First Aid certification
4. Vehicle Compliance
- Vehicle: premium executive sedan (fully electric)
- Registration: Current and transferable on request
- Inspection: Regular safety inspections as mandated by RMS (NSW)
- Insurance: Comprehensive commercial passenger transport insurance
- Compulsory Third Party (CTP): Green Slip current
5. NSW Passenger Service Levy
The NSW Point to Point Transport Commissioner levies a $1.32 passenger service charge on every booking. This is included in all our quoted fares — you do not pay this separately. The levy funds industry reform and supports taxi licence-holders affected by the transition to the new regulatory framework.
6. Insurance
Our commercial passenger insurance covers:
- Public liability (up to $20 million)
- Passenger personal injury
- Vehicle comprehensive
- Professional indemnity
Certificates of currency available on request.
7. Accessibility
The premium executive sedan is a low-floor executive sedan with standard passenger access. It does not accommodate wheelchairs. If you require wheelchair-accessible transport, we can refer you to specialist operators (though we cannot take responsibility for the quality of third-party service). Assistance animals are always welcome at no extra charge.
8. Complaints
We take complaints seriously. If you are unhappy with any aspect of your OSPIPO transfer:
- Contact us first: email bookings@ospipo.com.au or call +61 435 162 311. We will respond within 2 business days and aim to resolve the issue promptly.
- If unresolved: you may escalate to the NSW Point to Point Transport Commissioner via pointtopoint.nsw.gov.au or by calling 131 727.
- For privacy complaints: contact the Office of the Australian Information Commissioner at oaic.gov.au.
- For consumer law matters: contact NSW Fair Trading at fairtrading.nsw.gov.au or 13 32 20.
9. Operating Area
OSPIPO operates pre-booked transfers only. We do not operate as a metered taxi and do not accept street hails or airport rank pickups. All transfers must be booked in advance via our website, WhatsApp, phone, or email.
10. Verification
You can verify OSPIPO's Booking Service Provider authorisation directly with NSW Point to Point Transport at pointtopoint.nsw.gov.au using our BSP number: BSP-462516.
Questions?
We're a small, professional business. If you have any questions or concerns about this policy, contact us directly:
bookings@ospipo.com.au +61 435 162 311 WhatsApp$120, fixed. Ask for it in one sentence — from the concierge on this page, or from your own AI. OSPIPO has no booking form. Setup for your own AI takes two minutes — the OSPIPO connector works with Claude, Perplexity, Grok and Mistral. Payment is on arrival, either way.
Yes — OSPIPO is licensed and authorised in NSW
OSPIPO holds NSW Point to Point Transport Booking Service Provider licence BSP-462516, operates under ABN 87 148 128 771, and carries commercial passenger insurance. Driver credentials, vehicle inspection and the NSW Passenger Service Levy are all current — the levy is already inside every quoted fare, never added afterwards. The full record is set out below and documentation is available for procurement or duty-of-care files on request.
In practice that means one authorised operator, one insured vehicle, and one named chauffeur on every trip. Fixed fares run from $120 to Sydney CBD, $341 to Wollongong, $408 to Kiama, $510 to Nowra and $572 to Jervis Bay — tolls, GST and the levy included, with nothing charged until arrival.
See fixed fares & book →